Vcity44 Malaysia Platform Terms & Conditions of Use

Welcome to vcity44, an online casino entertainment and Sports Betting platform operating under the domain name vcity44.ws. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and vcity44 ("Platform", "We").

By accessing the vcity44 website, registering a new account, making a deposit, using any gaming or Sports Betting service, or simply browsing our platform's content — you are deemed to have read, understand and fully agree with all terms set out in this document.

These Terms are to be read together with Privacy Policy and Responsible Gambling Guide vcity44, all of which form part of this agreement.

To register for and use vcity44's services, you must meet all of the following eligibility criteria:

• Aged at least 18 years of age at the date of registration
• Residing in or accessing the platform from a region that permits participation in Sports Betting and online casino activities
• Not currently prohibited from using the vcity44 platform for any prior reason
• Have full legal capacity to enter into a binding agreement
• Acting in your own personal capacity and not as an agent or representative of any third party
• Not registering for the purpose of fraud, money laundering, or any other illegal activity

Each user is only permitted to hold one account only on the vcity44 platform. Multiple account registrations by the same individual are prohibited and may result in the closure of all associated accounts and forfeiture of any winnings or balances.

By registering, you agree to:

• Provide truthful, accurate, current and complete information as requested in the registration form
• Updating your account information should any changes occur
• Keeping your account username and password confidential
• Fully responsible for all activities that occur under your account
• Notify vcity44 immediately if you suspect your account has been compromised

Vcity44 uses 256-bit SSL encryption to protect all your registration data and personal information. Passwords are stored in encrypted format and are not accessible to our staff.

Vcity44 accepts deposits via payment methods that are legitimate and licensed in Malaysia only. Accepted deposit methods include:

• Malaysian E-Wallets: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow, FPX
• Online Banking: Maybank2u, CIMB Clicks, and other major Malaysian banks

The minimum deposit amount is RM 10 per transaction. There is no daily maximum limit for regular deposits; however, limits may apply to accounts that require additional verification. All transactions are in Malaysian Ringgit (MYR).

The following conditions apply to withdrawals:

• The minimum withdrawal amount is RM 30 per request
• Withdrawals may only be made to a bank account or e-wallet registered in the same member's name
• Withdrawal requests are typically processed within 24 working hours
• Any bonus received is subject to wagering (rollover) requirements before a withdrawal is permitted
• Vcity44 reserves the right to request identity verification documents before approving a first withdrawal or any withdrawal exceeding a specified amount

Vcity44 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific terms set for each promotion. The general terms applicable to all vcity44 bonuses are as follows:

• Each bonus comes with wagering requirements (rollover/turnover) that must be met before a withdrawal is permitted — these requirements will be clearly stated in each promotion's terms
• The welcome bonus is available to new members making their first deposit only — once per person
• Each promotion may only be claimed once unless explicitly stated otherwise
• Vcity44 reserves the right to decline, cancel, or reclaim any bonus where there is evidence of promotional abuse
• Bonuses are non-transferable to other accounts
• Any attempt to manipulate the promotions system will result in account closure and the cancellation of all associated bonuses and winnings

All games available on the vcity44 platform — including slots, live table games (blackjack, baccarat, roulette, sicbo, dragon tiger), fishing games, and other titles — are subject to the following rules and conditions:

• All games operate on a Random Number Generator (RNG) certified by an internationally accredited independent auditing body
• The RTP (Return to Player) value for each game is displayed openly and transparently
• Game outcomes are final and cannot be altered once a round is completed
• Should a technical disruption occur while a game is in progress, all bets placed will be refunded to the member's account
• Any attempt to exploit bugs within games is strictly prohibited and may result in account closure
• For live casino games, the dealer's decision is final and the live stream serves as the official record for each round

Minimum and maximum bet limits vary by game type and table selected, and are clearly displayed before any bet is placed.

The vcity44 Sports Betting section covers a wide range of sports including football (EPL, Champions League, La Liga, Malaysia Super League), badminton, basketball (NBA), tennis, e-sports, and over 30 other sports categories. Specific terms applicable to Sports Betting are:

• Displayed odds are fixed at the time the bet is placed and may be subject to change — confirmed bets will reflect the odds at the time of confirmation
• Vcity44 reserves the right to void or cancel any bet where there is a material error in the displayed odds due to a technical fault or incorrect information
• For live (in-play) betting, outcomes are determined by the official records of the event organiser
• Matches postponed by more than 48 hours from the original scheduled time will be considered void and all bets will be refunded
• In the event of a dispute over match results, vcity44 will refer to official sources and the platform's decision shall be final
• Parlay (accumulator) bets require all selections to win — any void selection will be removed from the parlay and the odds recalculated accordingly

To safeguard the integrity of the platform and ensure a fair gaming experience for all members, the following activities are is strictly prohibited at vcity44:

• Registering more than one account (duplicate accounts), whether directly or through a third party
• Bonus abuse in any form, including bonus hunting or bonus whoring techniques
• The use of automated software, bots, scripts, or any technological tools to play automatically
• Player collusion during poker or any multiplayer game
• Any form of fraud, identity theft or document forgery
• Attempting to hack or disrupt vcity44's systems and infrastructure
• Depositing funds suspected to be derived from illegal activities
• Sharing or lending your account to another person

Members may close their account at any time by contacting the vcity44 customer support team. Prior to closure, all eligible balances will be returned to the registered payment method after deducting any bonuses that have not yet met their wagering requirements.

Vcity44 also reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions
• Reporting or facilitating fraud or illegal activities
• Providing false or inaccurate registration information
• Failure to provide requested identity verification documents within the stipulated timeframe
• Accounts that have been inactive for more than 12 consecutive months

For self-exclusion requests made on responsible gambling grounds, vcity44 provides an option self-exclusion that can be activated for a period of 6 months, 12 months or permanently. Please refer to the Responsible Gaming for more information.

Vcity44 is committed to protecting the personal data of all members in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. Personal information provided during registration and use of the platform is collected, processed and stored in accordance with Privacy Policy vcity44.

In brief, our commitment to your data includes:

• 256-bit SSL encryption applied to all data in transit
• Personal data will not be sold or shared with third parties for marketing purposes without your consent
• You have the right to request access to, correction of, or deletion of your personal data
• We only retain data for as long as necessary for the stated purpose or as required by law

Vcity44 provides an online entertainment platform on an "as is" and makes no guarantee that the service will always be free from technical errors or interruptions.

Vcity44 shall not be held liable for:

• Any financial losses incurred as a result of game or betting outcomes
• Service disruptions due to scheduled or unplanned maintenance
• Losses resulting from internet connection failures on the user's end
• Unauthorised third-party actions resulting from a member's failure to safeguard their account credentials
• Any decision made by a player based on information obtained from outside the vcity44 platform

Vcity44's total maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the liability claim.

Vcity44 reserves the right to amend, modify, or update these Terms & Conditions at any time. Amendments take effect immediately upon publication on the website. It is the member's responsibility to review these Terms periodically.

Continued use of the vcity44 platform after any changes are published will be considered your acceptance of the revised terms. If you disagree with the amendments, you have the right to close your account.